These Terms and Conditions describe the terms that apply when you use Good Elf Software websites, support tools, operational notification services, alerts, and SMS messaging features. By using our services or requesting notifications, you agree to these terms.

Good Elf Software SMS Program

Program name: Good Elf Software Alerts and Verification.

Program description: Good Elf Software sends operational SMS messages to customers, employees, and authorized contacts. Messages may include system availability alerts, recovery notices, service status updates, account notifications, phone number confirmation codes, and one-time passcodes.

Message frequency varies based on account activity, user requests, phone verification events, and monitored system events. Message and data rates may apply.

Consent to Receive SMS Messages

You consent to receive SMS messages from Good Elf Software when you provide your phone number for alerts or verification and agree to receive text messages. Consent may be collected through a Good Elf Software web form, customer onboarding process, support request, or written approval to an authorized Good Elf Software administrator before SMS notifications are enabled.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

Opt-Out and Help

To stop receiving SMS messages, reply STOP. After you send STOP, we may send a final confirmation message and then stop sending SMS messages to that number unless you opt in again.

For help, reply HELP or contact Good Elf Software at workshop@goodelf.net.

Supported Carriers

SMS delivery depends on wireless carrier availability and is not guaranteed. Carriers are not liable for delayed or undelivered messages.

Acceptable Use

You agree not to misuse Good Elf Software services, attempt unauthorized access, interfere with service operation, submit false information, or use our services in violation of applicable law.

Privacy

Our handling of personal information is described in our Privacy Policy. Good Elf Software does not sell, rent, or share mobile phone numbers, SMS opt-in data, or text messaging consent with third parties, affiliates, or lead generators for marketing or promotional purposes.

Changes to These Terms

We may update these Terms and Conditions from time to time. When we do, we will update the effective date above. Continued use of our services after an update means the updated terms apply.

Contact

For questions about these terms, contact Good Elf Software at workshop@goodelf.net.